Privacy Policy
Last Updated: 18 October 2026
1. INTRODUCTION
Welcome to RUPKIRTI SAREES. We respect your privacy and are committed to protecting the personal information you share with us through our website, rupkirtisarees.com, and our customer communication channels.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
2. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect the following information:
• Personal details such as your name, mobile number, email address and delivery address.
• Order details, including products purchased, order history and delivery instructions.
• Payment-related information required to process your order. Payments may be handled by third-party payment service providers; we do not intend to store your full card or banking credentials on our website.
• Information you provide when contacting us through WhatsApp, email, social media or our website.
• Technical information such as browser type, device information, IP address and website usage data, where collected through website logs, cookies or analytics tools.
Please do not share passwords, OTPs or other confidential banking credentials with us.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfil orders.
• Arrange shipping, delivery, exchanges and customer support.
• Contact you regarding orders, payments or service-related matters.
• Respond to enquiries and resolve complaints.
• Improve our website, products and customer experience.
• Prevent fraud, protect website security and maintain business records.
• Send promotional communications where permitted by applicable law and your preferences.
• Meet legal, tax, accounting and regulatory obligations.
4. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website traffic and improve user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.
If analytics, advertising or other tracking tools are used, their collection and processing of information will also depend on the settings and policies of the relevant providers.
5. PAYMENT AND DELIVERY SERVICES
To complete your purchase, certain information may need to be shared with payment processors, courier companies and delivery partners. This may include your name, contact number, delivery address, order details and payment status.
These service providers process information according to their own terms, privacy policies and applicable requirements.
6. WHEN WE SHARE INFORMATION
We do not sell your personal information as a customer list.
We may share relevant information:
• With payment, shipping, website hosting and technology service providers who help us operate our business.
• With professional advisers or service providers where necessary.
• When required by law, a court order or a competent government authority.
• When reasonably necessary to protect our rights, customers, property or website security.
We aim to share only information relevant to the purpose for which it is needed.
7. DATA SECURITY
We take reasonable measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Please use care when sharing personal information online.
8. DATA RETENTION
We retain personal information for as long as reasonably necessary for order fulfilment, customer support, business operations, dispute resolution and applicable legal, tax or accounting requirements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. YOUR PRIVACY RIGHTS AND CHOICES
Subject to applicable law, you may contact us to request access to, correction of or deletion of personal information that we hold about you, or to raise a concern regarding its use.
We may need to verify your identity before acting on a request. Certain information may need to be retained where required by law or for legitimate business purposes.
You may also contact us regarding promotional communications or request that we stop sending them, subject to applicable legal requirements.
10. THIRD-PARTY WEBSITES
Our website or social media pages may contain links to third-party websites or services. We do not control the privacy practices of those third parties. Please review their privacy policies before providing them with your information.
11. CHILDREN'S PRIVACY
Our website is intended for general shopping purposes and is not specifically directed at children. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal requirements. The updated version will be published on this page with a revised “Last Updated” date.
13. CONTACT US
If you have questions, concerns or requests relating to this Privacy Policy, please contact us:
RUPKIRTI SAREES
Location: Pimple Saudagar, Pune, Maharashtra, India
WhatsApp: 84858 78366
Email: rupkirtisarees@gmail.com
Website: https://rupkirtisarees.com/
Instagram: @rupkirtisarees
Where Tradition Meets Elegance.